Regulations

Terms and Conditions of the Studio Mody Anna Drabczyńska Online Store

specifying, among others, the terms of entering into sales contracts by the Store, containing the most important information about the Seller, the Store, and the Consumer’s rights

CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Shopping at the Store
§ 5 Payments
§ 6 Order completion
§ 7 Right to withdraw from the contract
§ 8 Exceptions to the right to withdraw from the contract
§ 9 Complaints
§ 10 Personal data
§ 11 Disclaimers
§ 12 Provisions applicable to non-Consumers
Appendix no. 1: Withdrawal form template

§ 1 DEFINITIONS

Working days – days from Monday through Friday, except for public holidays.
Account – a function of the Store available free of charge and regulated by separate terms and conditions (electronically supplied service) enabling the Buyer to create their individual Account at the Store.
Consumer – a consumer within the meaning of the provisions of the Polish Civil Code.
Buyer – every person and entity making a purchase at the Store.
Terms and Conditions – these terms and conditions.
Store – the Studio Mody Anna Drabczyńska online store managed and operated by the Seller at https://www.shop.drabczynska.pl.
Seller – Anna Drabczyńska, an entrepreneur operating under the business name of Studio Mody Anna Drabczyńska, entered into the Central Registration and Information on Business database kept by the competent minister in charge of the economy and keeping the Central Registration and Information on Business database, Tax ID No. (NIP) 5470053769, REGON No. 070439773, at ul. Zaułek 3, 43-300 Bielsko-Biała

§ 2 CONTACT WITH THE SELLER

  1. Postal address: ul. Zaułek 3, 43-300 Bielsko-Biała

  2. E-mail address: zamowienia@shop.drabczynska.pl

  3. Phone number: +48 604 526 943

§ 3 TECHNICAL REQUIREMENTS

  1. In order for the Store to function correctly, the following is required:

    • a device with access to the Internet,

    • a web browser supporting JavaScript and cookies.

  2. Apart from the requirements specified in para. 1, in order to place an order at the Store, a valid e-mail address is needed.

§ 4 SHOPPING AT THE STORE

  1. Product prices visible at the Store are total product prices.

  2. The Seller points out that the total price of the order comprises: the product price and, if applicable, shipping costs, specified at the Store.

  3. The product selected for purchase should be added to the cart at the Store.

  4. Next, the Buyer selects the shipping method and payment method from among those available at the Store, and provides data necessary in order to process and complete the order.

  5. The order is placed the moment it is confirmed and the Buyer accepts the Terms and Conditions.

  6. Placing an order is tantamount to entering into a sales contract between the Buyer and the Seller.

  7. The Seller shall provide the Consumer with a confirmation of having entered into the sales contract on a durable medium no later than upon delivery.

  8. The Buyer may register at the Store, i.e. create an Account, or make purchases without registration by providing their data each time they place an order.

§ 5 PAYMENTS

  1. The order may be paid for using different methods, depending on the Buyer’s choice:

    1. Using a credit card:

      • Visa

      • Visa Electron

      • MasterCard

      • MasterCard Electronic

      • Maestro

    2. Using a payment platform:

      • Shoper

    3. On delivery, i.e. by card or cash upon product delivery to the Buyer.

  2. If payment via the Shoper payment platform is selected, the online payment service provider is Blue Media S.A.

  3. If the Buyer chooses to pay in advance, the order should be paid for within 1 Working day of placing the order.

  4. The Seller informs that in the case of some payment methods, due to their specific nature, payment is possible only immediately after placing the order.

  5. When making a purchase at the Store, the Buyer consents to the use of electronic invoices by the Seller. The Buyer has the right to withdraw their consent.

§ 6 ORDER COMPLETION

  1. The Seller is obliged to deliver the product free of any defects.

  2. Order completion time is 14 Working days.

  3. If the Buyer chooses to pay for the order in advance, the Seller shall begin processing the order after it is paid for.

  4. Products are delivered solely within the territory of Poland.

  5. Products purchased at the Store are delivered depending on the shipping method selected by the Buyer:

    1. Via a courier service

  6. The Buyer may pick up the ordered product(s) in person, at one of the company’s boutiques, during their opening hours.

  7. If the Buyer chooses in-store pickup, the product will be ready for pickup within the specified order completion period or, if the Seller specifies the shipping date – on that date.

§ 7 RIGHT TO WITHDRAW FROM THE CONTRACT

  1. The Consumer has the right to withdraw from the contract entered into with the Seller via the Store, subject to § 8 of the Terms and Conditions, within 14 days, without the need to provide a reason.

  2. The period for withdrawal from the contract expires after 14 days from the day:

    1. on which the Consumer takes ownership of the product or on which a third person designated by the Consumer, other than the carrier, takes ownership of the product;

    2. on which the Consumer takes ownership of the last item or on which a third person designated by the Consumer, other than the carrier, takes ownership of the last item in the case of a contract requiring a transfer of ownership of a number of items delivered separately;

    3. of entering into the contract – in the case of a contract for the supply of digital content.

  3. In order for the Consumer to be able to exercise the right to withdraw from the contract, they need to inform the Seller, using the information provided in § 2 of the Terms and Conditions, about their decision to withdraw from the contract by way of unequivocal declaration (e.g. a letter sent by post or information submitted via e-mail).

  4. The Consumer may use the withdrawal form template provided at the end of these Terms and Conditions, however, it is not mandatory.

  5. In order to comply with the period for withdrawal from the contract, the Consumer only needs to send the information about having exercised their right to withdraw from the contract within the said period.

    EFFECTS OF WITHDRAWAL FROM THE CONTRACT

  6. If the Consumer withdraws from the contract with the Seller, the Seller shall return all the payments received from the Consumer, including the shipping costs (except for any additional costs resulting from the delivery method selected by the Consumer, other than the least expensive, regular delivery method offered by the Seller), immediately, no later, however, than within 14 days from the day on which the Seller was informed about the Consumer’s decision to exercise their right to withdraw from the contract.

  7. The Seller shall return the payment(s) using the same payment method as used by the Consumer in the original transaction, unless the Consumer accepts a different solution; in any case, the Consumer shall not incur any fees in connection with such reimbursement.

  8. The Seller may postpone the reimbursement of the payment until it receives the returned product(s) or until the Consumer provides proof of the return shipment, depending on which happens first.

  9. The Seller requires the product(s) to be returned to the following address: ul. Zaułek 3, 43-300 Bielsko-Biała immediately, no later, however, than within 14 days from the day on which the Consumer informed the Seller about their withdrawal from the sales contract. The time limit shall be complied with if the Consumer sends back the product(s) within 14 days.

  10. The Consumer shall bear the direct costs of returning the product(s).

  11. The Consumer shall be liable solely for decreasing the value of the product(s) resulting from using the product(s) in a way other than necessary in order to determine the nature, characteristics, and functioning of the product(s).

  12. If – due to its (their) specific nature – the product(s) cannot be sent back in the ordinary course by post, the Consumer will also have to incur the direct costs of returning the product(s). The Consumer shall be informed about the estimated amount of these costs by the Seller in the product description at the Store or when placing their order.

  13. If a need occurs to reimburse the costs for a transaction carried out by the Consumer using a payment card, the Seller shall return the payment to the bank account assigned to that payment card.

§ 8 EXCEPTIONS TO THE RIGHT TO WITHDRAW FROM THE CONTRACT

  1. The right to withdraw from a distance contract may not be exercised by Consumers in the case of contracts:

    1. where the subject is any non-prefabricated item made to the Consumer’s specifications or serving to satisfy their individualised needs;

    2. where the subject is any item liable to deteriorate or expire rapidly;

    3. where the subject is any item supplied in sealed packaging which is not suitable for return due to health protection or hygiene reasons if the packaging was unsealed after delivery;

    4. where the subject are goods which are, after delivery, according to their nature, inseparably mixed with other items;

    5. where the subject is sealed audio or sealed video recordings or sealed computer software which were unsealed after delivery;

    6. where the subject is the supply of a newspaper, periodical or magazine with the exception of subscription contracts for the supply of such publications;

    7. where the price or compensation is dependent on fluctuations in the financial market which cannot be controlled by the trader and which may occur within the withdrawal period;

    8. where the subject is the supply digital content which is not supplied on a tangible medium if the performance has begun with the Consumer’s prior express consent before the lapse of the period for withdrawal from the contract and their acknowledgement that they thereby lose their right of withdrawal.

§ 9 COMPLAINTS

  1. If the product turns out to be defective, the Buyer has the right to file a complaint about the defective product based on statutory warranty regulated by the Polish Civil Code or the Seller’s warranty, provided that such warranty was granted.

  2. Using statutory warranty, the Buyer may, subject to the terms and within the time limits specified in the Polish Civil Code:

    1. make a declaration about lowering the price,

    2. in the case of material defects – make a declaration about withdrawal from the contract,

    3. demand that the product should be exchanged for a product that is free of defects,

    4. demand that the defect should be removed.

  3. The Seller requests that any complaints based on statutory warranty should be filed to the postal address or e-mail address specified in § 2 of these Terms and Conditions.

  4. If it turns out that the defective product needs to be delivered to the Seller in order for the complaint to be processed, the Buyer is required to deliver the product, in the case of Consumers – at the Seller’s cost, to the following address: ul. Zaułek 3, 43-300 Bielsko-Biała

  5. If an additional warranty was granted for the product, information regarding such warranty, as well as its terms, shall be available in the product description at the Store.

  6. Complaints about the operation of the Store should be sent to the e-mail address specified in § 2 of these Terms and Conditions.

  7. The complaint shall be processed by the Seller within 14 days.

    OUT-OF-COURT WAYS OF HANDLING COMPLAINTS AND PURSUING CLAIMS

  8. If the complaint procedure does not bring the result expected by the Consumer, the Consumer might make use of:

    1. mediation carried out by the relevant local Voivodeship Inspectorate of the Trading Standards Inspection Agency (Wojewódzki Inspektorat Inspekcji Handlowej), to which a request for mediation should be filed. In principle, the proceedings are free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595;

    2. assistance of a relevant local consumer arbitration court attached to the Voivodeship Inspectorate of the Trading Standards Inspection Agency (Wojewódzki Inspektorat Inspekcji Handlowej), to which a request for a judicial review before an arbitration court should be filed. In principle, the proceedings are free of charge. The list of courts can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq596;

    3. free assistance of a Municipal or District Consumer Advocate;

    4. the ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

§ 10 PERSONAL DATA

  1. The Data Controller for the personal data provided by the Buyer when using the Store is the Seller. Detailed information concerning the processing of personal data by the Seller – including the remaining purposes and bases of data processing, as well as the data recipients – can be found in the Privacy Policy available on the Store’s website – on account of the principle of transparency stipulated in the General Data Protection Regulation (EU) of the European Parliament and of the Council – “GDPR”.

  2. The purpose of the processing of the Buyer’s data provided by the Buyer in connection with their purchase at the Store, by the Seller, is order processing and completion. The basis for the processing of personal data in this case is:

    • performance of a sales contract or steps taken at the request of the Buyer prior to entering into a contract (Art. 6(1) point b of the GDPR);

    • compliance with a legal obligation to which the Seller is subject, related to accounting (Art. 6(1) point c of the GDPR);

    • legitimate interests pursued by the Seller, consisting in the processing of personal data in order to establish, exercise or defend potential legal claims (Art. 6(1) point f of the GDPR).

  3. The provision of data by the Buyer shall be voluntary, yet necessary in order to enter into the sales contract. Failure to provide the data shall make it impossible to enter into the sales contract at the Store.

  4. The Buyer’s data provided in connection with their purchase at the Store shall be processed until the moment when:

    • the sales contract entered into by the Buyer and the Seller ceases to apply;

    • the Seller is no longer subject to the legal obligation requiring it to process the Buyer’s data;

    • the Buyer or Seller can no longer pursue claims related to the sales contract entered into via the Store;

    • the Buyer’s objection to the processing of their personal data is accepted – if the basis for the processing was the Seller’s legitimate interest

depending on which applies in the given case and which happens later.

  1. The Buyer shall have the right to request:

    • access to their personal data,

    • its rectification,

    • erasure,

    • restriction of the processing,

    • data portability,
      as well as the right to:

    • object to the processing of their personal data at any time, on grounds relating to the Buyer’s particular situation – based on Art. 6(1) point f of the GDPR (i.e. the legitimate interests pursued by the Data Controller).

  2. In order to exercise their rights, the Buyer shall contact the Seller using the data provided in § 2 of these Terms and Conditions.

  3. If the Buyer believes that their data is subject to unlawful processing, the Buyer may file a complaint with the President of the Office for the Protection of Personal Data (UODO).

§ 11 DISCLAIMERS

  1. The Buyer shall not deliver or provide unlawful content.

  2. Each order placed at the Store shall constitute a separate sales contract and require separate acceptance of the Terms and Conditions. The contract is entered into for the time and purpose of order processing and completion.

  3. Contracts entered into based on these Terms and Conditions shall be made out in Polish.

  4. None of the provisions of these Terms and Conditions shall exclude or in any way limit the Consumer’s rights resulting from the applicable regulations.

  5. The provisions concerning the products and the sales contract shall apply accordingly to digital content and contract for the supply of digital content, unless specified otherwise in the Terms and Conditions.

§ 12 PROVISIONS APPLICABLE TO NON-CONSUMERS

  1. The right to withdraw from a distance contract may not be exercised by entities other than Consumers.

  2. The Seller’s liability towards a Buyer who is not a Consumer shall be limited to the amount of the order placed by the Buyer.

  3. The Seller’s statutory warranty liability towards a Buyer who is not a Consumer shall be limited to one year from the moment of handing over the product(s) to the Buyer.

  4. In the the case of disputes with a Buyer who is not a Consumer, jurisdiction shall reside with the court having jurisdiction over the seat of the Seller.

Appendix no. 1 to the Terms and Conditions

Below is the withdrawal form template that the Consumer may, but is not required to use:



WITHDRAWAL FORM TEMPLATE
(please fill out and send the form only if you would like to withdraw from the contract)

Studio Mody Anna Drabczyńska
ul. Zaułek 3, 43-300 Bielsko-Biała
e-mail address: zamowienia@shop.drabczynska.pl

- I/We(*) hereby inform(*) about my/our withdrawal from the sales contract for the following item(s)(*) / service contract for the following service(*) / contact for the supply of digital content in the form of(*):

....................................................................................................................................................................................................................................

....................................................................................................................................................................................................................................

....................................................................................................................................................................................................................................

- Date of entering into the contract(*)/receipt of goods(*) ..........................................................................................................................

- Consumer’s full name: ..............................................................................................................................

- Consumer’s address: ..........................................................................................................................................

..................................................................................................................................................................................

.............................................................................................
Consumer’s signature
(only if the form is submitted in paper format)


Date ............................................

(*) Delete as appropriate.

 

Account Terms and Conditions

at the Studio Mody Anna Drabczyńska Store

CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Account
§ 5 Complaints
§ 6 Personal data
§ 7 Disclaimers

§ 1 DEFINITIONS

Account – a function of the Store (service) available free of charge and regulated by these terms and conditions, enabling the Buyer to create their individual Account at the Store.
Buyer – every person and entity making a purchase at the Store.
Store – the Studio Mody Anna Drabczyńska online store managed and operated by the Seller at https://www.shop.drabczynska.pl.
Seller – Anna Drabczyńska, an entrepreneur operating under the business name of Studio Mody Anna Drabczyńska, entered into the Central Registration and Information on Business database kept by the competent minister in charge of the economy and keeping the Central Registration and Information on Business database, Tax ID No. (NIP) 5470053769, REGON No. 070439773, at ul. Zaułek 3, 43-300 Bielsko-Biała

§ 2 CONTACT WITH THE SELLER

  1. Postal address: ul. Zaułek 3, 43-300 Bielsko-Biała

  2. E-mail address: zamowienia@shop.drabczynska.pl

  3. Phone number: +48 604 526 943

§ 3 TECHNICAL REQUIREMENTS

  1. In order for the Store to function correctly and for the Account to be created, the following is required:

    • a valid e-mail address,

    • a device with access to the Internet,

    • a web browser supporting JavaScript and cookies.

§ 4 ACCOUNT

  1. Creating an Account is completely voluntary and dependent on the Buyer’s will.

  2. The Account provides the Buyer with additional possibilities, such as: viewing their order history at the Store, checking the order status or editing the Buyer’s data.

  3. In order to create an Account, the appropriate form needs to be filled out at the Store.

  4. When creating an Account, a contract for the maintenance of the Account on the terms specified in these Terms and Conditions shall be entered into between the Buyer and the Seller for an indefinite time.

  5. The Buyer may no longer wish to use the Account and stop using it at any time, without incurring any costs.

  6. In order to have the Account deleted, a request to have the Account deleted shall be sent to the Seller to the following e-mail address: zamowienia@shop.drabczynska.pl, which shall result in immediate deletion of the Account and termination of the contract for the maintenance of the Account.

§ 5 COMPLAINTS

  1. Complaints about the functioning of the Account should be sent to the following e-mail address: zamowienia@shop.drabczynska.pl.

  2. The complaint shall be processed by the Seller within 14 days.

    OUT-OF-COURT WAYS OF HANDLING COMPLAINTS AND PURSUING CLAIMS

  3. If the complaint procedure does not bring the result expected by the Consumer, the Consumer might make use of:

    1. mediation carried out by the relevant local Voivodeship Inspectorate of the Trading Standards Inspection Agency (Wojewódzki Inspektorat Inspekcji Handlowej), to which a request for mediation should be filed. In principle, the proceedings are free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595;

    2. assistance of a relevant local consumer arbitration court attached to the Voivodeship Inspectorate of the Trading Standards Inspection Agency (Wojewódzki Inspektorat Inspekcji Handlowej), to which a request for a judicial review before an arbitration court should be filed. In principle, the proceedings are free of charge. The list of courts can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq596;

    3. free assistance of a Municipal or District Consumer Advocate;

    4. the ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

§ 6 PERSONAL DATA

  1. The Data Controller for the personal data provided by the Buyer when using the Account is the Seller. Detailed information concerning the processing of personal data by the Seller – including the remaining purposes and bases of data processing, as well as the data recipients – can be found in the Privacy Policy available on the Store’s website – on account of the principle of transparency stipulated in the General Data Protection Regulation (EU) of the European Parliament and of the Council – “GDPR”.

  2. The purpose of the processing of the Buyer’s data is maintaining the Account. The basis for the processing of personal data in this case is a service contract or steps taken at the request of the Buyer prior to entering into a contract (Art. 6(1) point b of the GDPR), as well as the legitimate interests pursued by the Seller, consisting in the processing of personal data in order to establish, exercise or defend potential legal claims (Art. 6(1) point f of the GDPR).

  3. The provision of data by the Buyer shall be voluntary, yet necessary in order to maintain the Account. Failure to provide the data shall make it impossible for the Seller to provide the service of maintaining the Account.

  4. The Buyer’s data shall be processed until the moment when:

    1. the Account is removed by the Buyer or by the Seller at the Buyer’s request;

    2. the Buyer or Seller can no longer pursue claims related to the Account;

    3. the Buyer’s objection to the processing of their personal data is accepted – if the basis for the processing was the Seller’s legitimate interest

depending on which applies in the given case and which happens later.

  1. The Buyer shall have the right to request:

    1. access to their personal data,

    2. its rectification,

    3. erasure,

    4. restriction of the processing,

    5. data portability,
      as well as the right to:

    6. object to the processing of their personal data at any time, on grounds relating to the Buyer’s particular situation – based on Art. 6(1) point f of the GDPR (i.e. the legitimate interests pursued by the Data Controller).

  2. In order to exercise their rights, the Buyer shall contact the Seller.

  3. If the Buyer believes that their data is subject to unlawful processing, the Buyer may file a complaint with the President of the Office for the Protection of Personal Data (UODO).

§ 7 DISCLAIMERS

  1. The Buyer shall not deliver or provide unlawful content.

  2. The contract for the maintenance of the Account shall be made out in Polish.

  3. The Seller shall have the right to amend these Account Terms and Conditions for valid reasons listed in para. 4.

  4. Valid reasons referred to in para. 3 include:

    1. the need to adapt the Store to the regulations applicable to the operation and activity of the Store;

    2. improving the security of the service provided;

    3. changing the Account’s functionality requiring a modification of the Account Terms and Conditions.

  5. The Buyer shall be informed about the planned changes to the Account Terms and Conditions at least 7 days before the changes become effective in an e-mail sent to the e-mail address assigned to the Account.

  6. If the Buyer does not accept the planned changes, they shall inform the Seller about this by sending a relevant message to the Seller’s e-mail address, zamowienia@shop.drabczynska.pl, which shall result in the termination of the contract for the maintenance of the Account as of the moment the changes become effective or earlier, provided that the Buyer requests this.

  7. If the Buyer does not object to the planned changes by the time they become effective, it is assumed that they have accepted them, which shall not prevent termination of the contract in the future.

  8. In the case of disputes with a Buyer who is not a Consumer, jurisdiction shall reside with the court having jurisdiction over the seat of the Seller.

  9. None of the provisions of these Terms and Conditions shall exclude or in any way limit the Consumer’s rights resulting from the applicable regulations.






 

Newsletter Terms and Conditions

of the Studio Mody Anna Drabczyńska Store

§ 1 DEFINITIONS

Consumer – a consumer within the meaning of the provisions of the Polish Civil Code.
Newsletter – an electronically supplied service, provided free of charge, enabling the Service User to receive previously requested messages about the Store, including information about the products, special offers, and the latest additions to the Store electronically, from the Service Provider.
Store – the Studio Mody Anna Drabczyńska online store managed and operated by the Service Provider at https://www.shop.drabczynska.pl.
Service Provider – Anna Drabczyńska, an entrepreneur operating under the business name of Studio Mody Anna Drabczyńska, entered into the Central Registration and Information on Business database kept by the competent minister in charge of the economy and keeping the Central Registration and Information on Business database, Tax ID No. (NIP) 5470053769, REGON No. 070439773, at ul. Zaułek 3, 43-300 Bielsko-Biała
Service User – every person and entity using the Newsletter service.

§ 2 Newsletter

  1. The Service User may voluntarily use the Newsletter service.

  2. In order to use the Newsletter service, a valid e-mail address is required, as well as a device with an Internet browser in the latest version, supporting JavaScript and cookies, with access to the Internet.

  3. E-mails sent out as part of this service will be sent to the e-mail address provided by the Service User upon subscription to the Newsletter.

  4. In order to enter into the contract and subscribe to the Newsletter service, the Service User shall first provide their e-mail address to which they wish to receive messages sent out as part of the Newsletter in a special section of the Store intended for this purpose. The moment the Service User subscribes to the Newsletter, they shall enter into a service contract, and the Service Provider shall start providing the service to the Service User – subject to para. 5.

  5. In order for the Newsletter service to be provided correctly, the Service User is required to provide a valid e-mail address.

  6. Messages sent as part of the Newsletter will include information about the option to unsubscribe from the Newsletter and a link to unsubscribe.

  7. The Service User may unsubscribe from the Newsletter without the need to provide a reason or incurring any costs, at any time, using the option referred to in para. 6 or sending an e-mail to the Service Provider’s e-mail address: zamowienia@shop.drabczynska.pl.

  8. Using the link to unsubscribe from the Newsletter or sending an e-mail request to be unsubscribed from the Newsletter shall result in immediate termination of the service contract.

§ 3 Complaints

  1. Complaints about the Newsletter should be sent to the Service Provider to the following e-mail address: zamowienia@shop.drabczynska.pl.

  2. The Service Provider shall process the complaint within 14 days of receiving the complaint notification.

    OUT-OF-COURT WAYS OF HANDLING COMPLAINTS AND PURSUING CLAIMS

  3. If the complaint procedure does not bring the result expected by the Service User who is a Consumer, the Consumer might make use of:

    1. mediation carried out by the relevant local Voivodeship Inspectorate of the Trading Standards Inspection Agency (Wojewódzki Inspektorat Inspekcji Handlowej), to which a request for mediation should be filed. In principle, the proceedings are free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595;

    2. assistance of a relevant local consumer arbitration court attached to the Voivodeship Inspectorate of the Trading Standards Inspection Agency (Wojewódzki Inspektorat Inspekcji Handlowej), to which a request for a judicial review before an arbitration court should be filed. In principle, the proceedings are free of charge. The list of courts can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq596;

    3. free assistance of a Municipal or District Consumer Advocate;

    4. the ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

§ 4 Personal data

  1. The Data Controller for the personal data provided by the Service User in connection with the Newsletter subscription is the Service Provider. Detailed information concerning the processing of personal data by the Service Provider – including the remaining purposes and bases of data processing, as well as the data recipients – can be found in the Privacy Policy available on the Store’s website – on account of the principle of transparency stipulated in the General Data Protection Regulation (EU) of the European Parliament and of the Council – “GDPR”.

  2. The purpose of the processing of the Service User’s data is the mailing of the Newsletter. The basis for the processing of personal data in this case is a service contract or steps taken at the request of the Service User prior to entering into a contract (Art. 6(1) point b of the GDPR), as well as the legitimate interests pursued by the Service Provider, consisting in the processing of personal data in order to establish, exercise or defend potential legal claims (Art. 6(1) point f of the GDPR).

  3. The provision of data by the Service User shall be voluntary, yet necessary in order for the Newsletter service to be provided. Failure to provide the data shall make it impossible for the Service Provider to provide the service.

  4. The Service User’s data shall be processed until the moment when:

    1. the Service User unsubscribes from the Newsletter;

    2. the Service User or Service Provider can no longer pursue claims related to the Newsletter;

    3. the Service User’s objection to the processing of their personal data is accepted – if the basis for the processing was the Service Provider’s legitimate interest

depending on which applies in the given case and which happens later.

  1. The Service User shall have the right to request:

    1. access to their personal data,

    2. its rectification,

    3. erasure,

    4. restriction of the processing,

    5. data portability,
      as well as the right to:

    6. object to the processing of their personal data at any time, on grounds relating to the Service User’s particular situation – based on Art. 6(1) point f of the GDPR (i.e. the legitimate interests pursued by the Data Controller).

  2. In order to exercise their rights, the Service User shall contact the Service Provider.

  3. If the Service User believes that their data is subject to unlawful processing, the Service User may file a complaint with the President of the Office for the Protection of Personal Data.

§ 5 Final provisions

  1. The Service Provider reserves the right to amend these Terms and Conditions for valid reasons only. Valid reasons shall be understood as the need to modify the Terms and Conditions due to a modernisation of the Newsletter service or a change in the applicable regulations affecting the provision of the service by the Service Provider.

  2. Information about the planned changes to the Terms and Conditions shall be sent to the Service User’s e-mail address provided upon subscription to the Newsletter at least 7 days before the changes become effective.

  3. If the Service User does not object to the planned changes by the time they become effective, it is assumed that they have accepted them.

  4. If the Service User does not accept the planned changes, they shall inform the Service Provider about this by sending a relevant message to the Service Provider’s e-mail address: zamowienia@shop.drabczynska.pl, which shall result in the termination of the service contract the moment the planned changes become effective.

  5. The Service User shall not deliver or provide unlawful content.

  6. In the case of a Service User who is not a Consumer, jurisdiction shall reside with the court having jurisdiction over the seat of the Service Provider.

  7. The contract for the provision of the Newsletter service shall be made out in Polish.

 

 

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